Need Help?

Need Help?

Instructions are provided for each Free Application for Federal Student Aid (FAFSA®) question in the “Tool Tips” section on the right side of the page. When additional instructions are available, “Tool Tips” will include a “More” hyperlink.

To access “Tool Tips,” you must do the following:

  • For questions that have an answer box, place your cursor in the box.
  • For questions with radio buttons, place your cursor over one of the options.
  • For questions that have a dropdown option, place your cursor on the dropdown box.
  • For questions that have a check box option, place your cursor on the check box.

You can also use your keyboard’s tab key to move from field to field. The “Tool Tips” will change as you move from one FAFSA question to another.

If you can’t access the “Tool Tips,” use the search function in the upper, right-hand corner of the page to find specific information for each question.

If you review the help provided and still have questions about the FAFSA form, you can view additional help options by selecting “Help” at the top of any page.

The following help topics relate to questions that might be asked on the “Unable to Provide Parental Information” page. Not all questions display for all students.

Unable to Provide Parental Information

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