Check out the Enhanced Features on StudentAid.gov and the myStudentAid Mobile App
We’ve enhanced our tools and resources to help you learn about, apply for, and manage your federal student aid. Learn about our latest updates to Aidan®, the Annual Student Loan Acknowledgement, the myStudentAid mobile app, the Articles section of StudentAid.gov, and Loan Simulator.
Get help from Federal Student Aid’s virtual assistant, Aidan®
Aidan is a virtual assistant that can answer common questions about federal student aid by using advanced technology and artificial intelligence to provide you with the correct information and resources. Aidan can help you answer more than 3,000 variations of frequently asked questions about federal student aid, including “What is my account balance?” and “Where can I recertify my income driven repayment plan?”.
When Aidan launched in Dec. 2019, the tool was only available to 10% of visitors that were logged in to StudentAid.gov. As of May 2021, Aidan is available to all visitors to StudentAid.gov, including those who are not logged in. This increased availability allows you to get answers on your time by expanding your access to self-service tools.
To use Aidan on the web, click on the green owl icon in the bottom right-hand corner of StudentAid.gov and type your question into the chat box.
Stay Informed About Your Aid with the Redesigned Annual Student Loan Acknowledgment
The Annual Student Loan Acknowledgment (Acknowledgment) is an optional tool for new and current federal student loan borrowers that helps you plan and prepare for receiving federal student loans. For new borrowers, the tool provides information on the basics of loans, interest, and repayment while also providing resources to assist in estimating total borrowing for an academic program. For current borrowers, the tool provides you with up-to-date information about your federal grants, federal student loans, and your remaining aid eligibility.
FSA has improved the Annual Student Loan Acknowledgment based on customer feedback and user experience best practices.
The Acknowledgment has a new landing page that allows you to select your personalized experience based on if you are an undergraduate student, graduate student, or parent of an undergraduate student.
The Acknowledgment, which was previously presented as a long, single-page resource, has been redesigned to present information in smaller, easy-to-understand learning modules including Estimate What You Will Owe and Earn, Understanding Student Loans, Managing School Expenses, and Paying for Your Education.
The Acknowledgment is not required, but it is intended to provide you with information and resources that can be used to make informed borrowing decisions.
New Additions to the myStudentAid mobile app
Since its launch in 2018, FSA has continued to improve the myStudentAid mobile app. In May 2021, we added three features to the mobile app: the Master Promissory Note (MPN), Annual Student Loan Acknowledgement, and Aidan®.
To receive a federal student loan, you are required to sign a Master Promissory Note (MPN). The MPN is a legal document in which your promise to repay your federal student loan(s) and any accrued interest and fees. This important step of the borrowing process has been integrated into the myStudentAid mobile app, and you can now seamlessly submit your MPN from your mobile device while on the go.
Aidan and the Annual Student Loan Acknowledgment are also now available on the myStudentAid mobile app.
A Fresh Look for Articles on StudentAid.gov
The StudentAid.gov articles page has been redesigned to have a fresh look and feel. The articles landing page still includes a featured article, but now allows you to filter additional articles by these topics: News and Updates, Financial Aid, FAFSA® Tips, Loan Repayment, and Tips for Success.
Articles include a “tag,” which allows site visitors to view all related articles that have been associated with that tag. The updated articles page has new social media integration, making it easier to share FSA’s articles via Facebook, Twitter, or email.
Additionally, Federal Student Aid content that was previously shared on the U.S. Department of Education’s blog, Homeroom, will now be available exclusively on StudentAid.gov. These updates make StudentAid.gov/articles an easy-to-navigate resource for you to learn about FSA’s financial aid tools and programs.
Plan Your Repayment Plan with Accuracy Using Loan Simulator
Loan Simulator is a tool that helps you develop strategies to manage and pay off your federal student loans. On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) became law, providing for temporary relief on ED-owned federal student loans, including the suspension of loan payments, stopped collections on defaulted loans, and a 0% interest rate.
As of May 2021, Loan Simulator has been updated to include these CARES Act flexibilities. This update provides you with better repayment plan estimates, ensuring that you have more accurate information while planning your loan repayment strategy.
We’ll continue to keep you updated on the latest tools and features to help you manage your federal student aid! For the latest Federal Student Aid news, follow us on Twitter, at @FAFSA.