Use our FSA Feedback System to
- send a compliment,
- suggest website improvements,
- report broken links or anything else not working on this site,
- report suspicious activity, or
- submit a complaint.
If you previously submitted a complaint and Federal Student Aid gave you a response you don’t agree with, or you believe is incorrect, follow our procedure for resolving disputes before you contact the Federal Student Aid Ombudsman Group. The Ombudsman Group is a neutral, informal, and confidential resource to help resolve disputes about your federal student aid.